Retail store operations are crucial for the success of any retail store or for that matter any online store. How a store operates and functions on everyday basis determines the quality of customer service and brand value.
At Luxury Learnings, we take special care of this often neglected section of a store.
Our training modules are divided in different parts to ensure the brand values, head office and store sales teams are all aligned towards the same goal.
Apart from our training programs, we also support brands and businesses to design & create their Store Operations Manuals with the Standard Operating Procedures (SOP's).
We review existing SOP's and identify GAP areas to help transform the Operations for maximum efficiency, resulting in the best customer experiences in your store.
KEY TOPICS
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Policies & Procedures
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Customer Service & Security
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Theft Recognition
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Inventory Constrol
DETAILS
Training Duration: 2 Days
Location: Onsite as per client
Participants: 8 - 20
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WHO SHOULD ATTEND
Retail Staff (Sales, Cashier, Stock room)
Supervisors
Store Managers
Loss prevention and security training programs are comprehensive initiatives designed to safeguard businesses, their assets, and stakeholders.
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This program encompass a range of critical topics, including security policies, physical measures, and employee responsibilities.
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Our two days training program addresses theft recognition, crisis management, and emergency response procedures. It also covers the crucial aspects of inventory controland more..
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Emphasis is placed on continuous improvement and ethical conduct, fostering a proactive and morally sound security culture.
This training includes role plays with real life scenarios to help the staff understand the importance of Loss prevention for improving store profitability.
KEY TOPICS
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Introduction to Sustanability
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Waste Management & Recycling
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Circular Economy
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Consumer Education
DETAILS
Training Duration: 2 Days
Location: Onsite as per client
Participants: 8 - 20
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WHO SHOULD ATTEND
Retail Staff (Sales, Cashier, Stock room)
Supervisors
Store Managers
Ensuring that the products sold in the store are ethically sourced, produced, and transported is paramount in retail.
Customers today, increasingly care about the origins and ethical considerations behind the products they purchase.
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In this training program, we share the importance of responsible sourcing and supply chain practices helps maintain consumer trust and aligns with ethical standards.
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Talking about the brand initiatives towards the environment, use of natural materials, promoting repurpose and reuse of material is an upcoming trend amongst many luxury brands today and customers value such brands more than others.