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The 5 Principles of Luxury: How Presence, Care & Intention Transform the Client Experience
Discover the five core principles that define luxury service - presence, intention, awareness, connection, and care. A human-centered guide for luxury retail professionals who want to elevate every client moment.

Pooja Sharma Kautia
Nov 182 min read
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Which Role Are You Growing Into - Part 2: From Specialist to Strategic Leader
Explore how to grow into your next professional role with Luxury Learnings - a Dubai-based learning and leadership consultancy for luxury, retail, and hospitality professionals. Includes free Role Progression Workbook.

Pooja Sharma Kautia
Nov 123 min read
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The Art of Observation - How Seeing Differently Shapes Retail Excellence
Discover how observation powers success in luxury retail. Learn why noticing the details — from client gestures to visual cues — transforms sales, leadership, and client experience. Luxury Learnings shares how mastering observation defines tomorrow’s retail leaders.

Pooja Sharma Kautia
Nov 43 min read
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How Storytelling Sells Luxury: Mastering the Art of Emotional Sales in Retail
Learn how storytelling transforms luxury sales into emotional experiences. Discover training insights from Luxury Learnings - the leaders in retail coaching, storytelling, and brand education.

Pooja Sharma Kautia
Oct 242 min read
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The Quiet Leadership of Luxury: How Calm Confidence Shapes Retail Excellence
Discover why the most effective luxury leaders are defined not by authority but by presence, emotional intelligence, and empathy.

Pooja Sharma Kautia
Oct 233 min read
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When Luxury Brands Restructure: What Happens Inside Stores?
Discover how recent leadership changes at Gucci, Chanel, LVMH & more are affecting store teams. Learn why Luxury Learnings’ training, mentorship, and on-floor coaching matter more than ever during restructuring.

Pooja Sharma Kautia
Oct 94 min read
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The Untaught Secret of Retail Success: Why Soft Skills Define Luxury Retail Careers
Soft skills are the hidden foundation of luxury retail excellence. Discover why emotional intelligence, storytelling, and adaptability matter more than product knowledge - and how Luxury Learnings empowers retail professionals to master them.

Pooja Sharma Kautia
Sep 183 min read
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The Future of Retail Talent: Skills Defining 2025 and Beyond
Discover the future of retail talent. Learn the essential skills that defined 2025 - from storytelling to emotional intelligence - and how retail professionals can prepare for what’s next.

Pooja Sharma Kautia
Sep 92 min read
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Celebrating Emirati Women’s Leadership: 5 Icons Shaping the Nation
Discover five inspiring Emirati women in top UAE government roles - from parliament to space - leading with vision, innovation, and impact.

Pooja Sharma Kautia
Sep 12 min read
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Learn to Be a Leader: Unlocking Success in Your Professional and Personal Life
Learn how to be a successful leader at work and in life with Luxury Learnings free to use key principles.

Pooja Sharma Kautia
Aug 203 min read
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10 Most Powerful Women in the Luxury Industry Today
Discover the journeys and insights of ten influential women leading the luxury industry, from CEOs to creative directors, shaping the future

Pooja Sharma Kautia
Mar 124 min read
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Leadership Essentials
Discover how Luxury Learnings empowers luxury retail teams with effective on-floor coaching strategies, transforming managers.

Pooja Sharma Kautia
Nov 4, 20243 min read
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