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How Luxury Training Shapes the Customer Journey: From First Interaction to Long-Term Loyalty
Explore how luxury training influences the customer journey, loyalty, and client experience. An expert luxury article from Luxury Learnings, sharing luxury lifestyle insights, business knowledge, and education content for premium brands.

Pooja Sharma Kautia
2 days ago3 min read


Understanding the GCC Luxury Consumer: What High-Net-Worth Clients Truly Look For When They Shop
Discover what truly drives luxury shopping behaviour in the GCC. Learn how high-net-worth clients think, what they value, and how luxury brands can elevate the customer experience through the right training and approach.

Pooja Sharma Kautia
7 days ago2 min read


Timekeepers of Legacy: The 10 Historic Watch Houses That Shaped Luxury
Discover the stories of the world’s 10 oldest luxury watch brands and their first timepieces. A storytelling journey into heritage, emotional connection and luxury retail insight by Luxury Learnings.

Pooja Sharma Kautia
Dec 26, 20255 min read


The Story of Icons: Part 2
Discover the emotional, cultural and commercial power of luxury’s most iconic handbags - the Louis Vuitton Speedy, Chanel Flap, Hermès Birkin, Lady Dior and Fendi Baguette. A Luxury Learnings perspective on how icons are created, preserved and taught inside modern luxury retail.

Pooja Sharma Kautia
Dec 11, 20256 min read


2025 in Review: How the GCC Luxury Market Redefined Growth, Exclusivity & Consumer Desire
The GCC luxury market soared in 2025. From exclusive drops to hybrid retail, explore the trends shaping the region’s next era of luxury in 2026.

Pooja Sharma Kautia
Dec 10, 20253 min read


The Story of Icons: Why They Matter More Than Ever in Luxury Retail
Discover the true meaning of icons in luxury retail - how they are defined, why clients choose them, and how they protect brand value. Learn how Luxury Learnings trains teams to understand, sell, and elevate brand icons with authenticity and confidence.

Pooja Sharma Kautia
Dec 3, 20254 min read


The GCC Luxury Market: A Growing Landscape of Opportunity for Brands & Talent
The GCC luxury retail market is entering a new era of high consumer demand, cultural sophistication, and global workforce mobility. Explore trends, growth opportunities, leadership needs, customer experience expectations, and how brands can empower teams through culture-driven luxury training and development in the UAE, Saudi Arabia, Qatar, Kuwait and Bahrain.

Pooja Sharma Kautia
Nov 24, 20253 min read


The 5 Timeless Principles of Luxury - And How Modern Luxury Retail Teams Can Apply Them
Discover the five timeless principles of luxury - craftsmanship, exclusivity, personalisation, emotional connection, and timelessness - and learn how retail teams can apply them. Expert insights by Luxury Learnings, a leading luxury retail training consultant in the UAE.

Pooja Sharma Kautia
Nov 18, 20253 min read


The 5 Principles of Luxury: How Presence, Care & Intention Transform the Client Experience
Discover the five core principles that define luxury service - presence, intention, awareness, connection, and care. A human-centered guide for luxury retail professionals who want to elevate every client moment.

Pooja Sharma Kautia
Nov 18, 20252 min read


Which Role Are You Growing Into - Part 2: From Specialist to Strategic Leader
Explore how to grow into your next professional role with Luxury Learnings - a Dubai-based learning and leadership consultancy for luxury, retail, and hospitality professionals. Includes free Role Progression Workbook.

Pooja Sharma Kautia
Nov 12, 20253 min read


Becoming the Brand: The Quiet Art of Representation in Luxury Retail
In luxury retail, every gesture represents the brand. Discover how embodying your brand’s values can elevate your presence and performance on the floor.

Pooja Sharma Kautia
Nov 6, 20252 min read


The Art of Observation - How Seeing Differently Shapes Retail Excellence
Discover how observation powers success in luxury retail. Learn why noticing the details — from client gestures to visual cues — transforms sales, leadership, and client experience. Luxury Learnings shares how mastering observation defines tomorrow’s retail leaders.

Pooja Sharma Kautia
Nov 4, 20253 min read


Which Role Are You Growing Into?
Discover how luxury retail professionals grow from associate to manager with confidence. Learn how training, coaching, and emotional intelligence shape leadership.

Pooja Sharma Kautia
Oct 30, 20252 min read


What’s Your Listening Style?
Discover the four listening styles that define success in luxury retail. Learn how to train emotional intelligence, empathy, and trust with Luxury Learnings.

Pooja Sharma Kautia
Oct 27, 20253 min read


How Storytelling Sells Luxury: Mastering the Art of Emotional Sales in Retail
Learn how storytelling transforms luxury sales into emotional experiences. Discover training insights from Luxury Learnings - the leaders in retail coaching, storytelling, and brand education.

Pooja Sharma Kautia
Oct 24, 20252 min read


The Quiet Leadership of Luxury: How Calm Confidence Shapes Retail Excellence
Discover why the most effective luxury leaders are defined not by authority but by presence, emotional intelligence, and empathy.

Pooja Sharma Kautia
Oct 23, 20253 min read


When Luxury Brands Restructure: What Happens Inside Stores?
Discover how recent leadership changes at Gucci, Chanel, LVMH & more are affecting store teams. Learn why Luxury Learnings’ training, mentorship, and on-floor coaching matter more than ever during restructuring.

Pooja Sharma Kautia
Oct 9, 20254 min read


The Untaught Secret of Retail Success: Why Soft Skills Define Luxury Retail Careers
Soft skills are the hidden foundation of luxury retail excellence. Discover why emotional intelligence, storytelling, and adaptability matter more than product knowledge - and how Luxury Learnings empowers retail professionals to master them.

Pooja Sharma Kautia
Sep 18, 20253 min read


The Future of Retail Talent: Skills Defining 2025 and Beyond
Discover the future of retail talent. Learn the essential skills that defined 2025 - from storytelling to emotional intelligence - and how retail professionals can prepare for what’s next.

Pooja Sharma Kautia
Sep 9, 20252 min read


Celebrating Emirati Women’s Leadership: 5 Icons Shaping the Nation
Discover five inspiring Emirati women in top UAE government roles - from parliament to space - leading with vision, innovation, and impact.

Pooja Sharma Kautia
Sep 1, 20252 min read
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