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The Art of Observation - How Seeing Differently Shapes Retail Excellence
Discover how observation powers success in luxury retail. Learn why noticing the details — from client gestures to visual cues — transforms sales, leadership, and client experience. Luxury Learnings shares how mastering observation defines tomorrow’s retail leaders.

Pooja Sharma Kautia
2 days ago3 min read
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What’s Your Listening Style?
Discover the four listening styles that define success in luxury retail. Learn how to train emotional intelligence, empathy, and trust with Luxury Learnings.

Pooja Sharma Kautia
Oct 273 min read
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How Storytelling Sells Luxury: Mastering the Art of Emotional Sales in Retail
Learn how storytelling transforms luxury sales into emotional experiences. Discover training insights from Luxury Learnings - the leaders in retail coaching, storytelling, and brand education.

Pooja Sharma Kautia
Oct 242 min read
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When Luxury Brands Restructure: What Happens Inside Stores?
Discover how recent leadership changes at Gucci, Chanel, LVMH & more are affecting store teams. Learn why Luxury Learnings’ training, mentorship, and on-floor coaching matter more than ever during restructuring.

Pooja Sharma Kautia
Oct 94 min read
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The Untaught Secret of Retail Success: Why Soft Skills Define Luxury Retail Careers
Soft skills are the hidden foundation of luxury retail excellence. Discover why emotional intelligence, storytelling, and adaptability matter more than product knowledge - and how Luxury Learnings empowers retail professionals to master them.

Pooja Sharma Kautia
Sep 183 min read
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The Future of Retail Talent: Skills Defining 2025 and Beyond
Discover the future of retail talent. Learn the essential skills that defined 2025 - from storytelling to emotional intelligence - and how retail professionals can prepare for what’s next.

Pooja Sharma Kautia
Sep 92 min read
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How to Master Body Language in Luxury Retail
Discover expert tips to improve your body language and make lasting impressions in luxury retail. Perfect for professionals in Dubai, India, Africa, and beyond.

Pooja Sharma Kautia
Jul 82 min read
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How to Impress a Luxury Client Within 30 Seconds
Discover the top 3 techniques to impress luxury clients the moment they walk in. First impressions matter—here’s how to make yours unforgettable.

Pooja Sharma Kautia
Jul 41 min read
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Inside the Client’s Mind: How Ultra-High-Net-Worth Clients Think About Price
Explore the psychology of affluent clients in luxury retail and how pricing influences their perception, loyalty, and purchasing power.

Pooja Sharma Kautia
May 293 min read
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