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How Storytelling Sells Luxury: Mastering the Art of Emotional Sales in Retail
Learn how storytelling transforms luxury sales into emotional experiences. Discover training insights from Luxury Learnings - the leaders in retail coaching, storytelling, and brand education.

Pooja Sharma Kautia
Oct 242 min read
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When Luxury Brands Restructure: What Happens Inside Stores?
Discover how recent leadership changes at Gucci, Chanel, LVMH & more are affecting store teams. Learn why Luxury Learnings’ training, mentorship, and on-floor coaching matter more than ever during restructuring.

Pooja Sharma Kautia
Oct 94 min read
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The Untaught Secret of Retail Success: Why Soft Skills Define Luxury Retail Careers
Soft skills are the hidden foundation of luxury retail excellence. Discover why emotional intelligence, storytelling, and adaptability matter more than product knowledge - and how Luxury Learnings empowers retail professionals to master them.

Pooja Sharma Kautia
Sep 183 min read
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The Future of Retail Talent: Skills Defining 2025 and Beyond
Discover the future of retail talent. Learn the essential skills that defined 2025 - from storytelling to emotional intelligence - and how retail professionals can prepare for what’s next.

Pooja Sharma Kautia
Sep 92 min read
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Learn to Be a Leader: Unlocking Success in Your Professional and Personal Life
Learn how to be a successful leader at work and in life with Luxury Learnings free to use key principles.

Pooja Sharma Kautia
Aug 203 min read
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From Hello to Loyalty: Greeting Techniques that Work
First impressions matter in luxury retail. Learn impactful greeting techniques that turn browsers into loyal clients.

Pooja Sharma Kautia
Aug 71 min read
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The Silent Seller: Body Language in Luxury Retail
Discover how non-verbal communication shapes luxury customer experiences. Learn effective body language tips for retail professionals.

Pooja Sharma Kautia
Aug 71 min read
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Luxury Under Scrutiny: Lessons from Loro Piana & LVMH’s Q2 Report
Luxury faces a reckoning. Labour practices at Loro Piana and LVMH’s sales dip prompt introspection. What can luxury retailers learn from this shift?

Pooja Sharma Kautia
Jul 282 min read
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Styling Advice = Selling Power
Learn how giving confident styling suggestions creates trust, builds authority, and increases sales in luxury retail environments.

Pooja Sharma Kautia
Jul 171 min read
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Mastering Luxury Introductions — First Impressions That Stick
First impressions matter in luxury sales. Discover greeting techniques and opening lines that create instant client trust.

Pooja Sharma Kautia
Jul 161 min read
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How to Sell Without Selling in High-End Retail
Learn the art of soft selling and building trust in luxury sales. No pressure — just presence and purpose.

Pooja Sharma Kautia
Jul 111 min read
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Luxury Clients Aren’t in a Hurry — Are You?
Discover why slowing down and staying present leads to stronger connections and better results in high-end retail.

Pooja Sharma Kautia
Jul 111 min read
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The Psychology Behind a Yes in Luxury Retail
Explore the key psychological triggers that influence high-end customer decisions and how sales teams can apply them.

Pooja Sharma Kautia
Jul 111 min read
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How to Ask the Right Questions in Luxury Sales
Learn high-impact, respectful sales questions that drive meaningful client conversations and better results in luxury retail.

Pooja Sharma Kautia
Jul 101 min read
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Retail Crisis SOP: 5 Steps Every Store Should Have Ready
Learn how to prepare a quick and effective SOP to protect your store, team, and customers during potential threats or crisis situations in luxury retail.

Pooja Sharma Kautia
Jul 11 min read
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The Psychology and Power of Pricing in Luxury Retail: Why It’s Never Just About the Price Tag
Discover how luxury pricing works, real-life examples from top brands, and why luxury retail teams must be trained in the psychology of premium pricing.

Pooja Sharma Kautia
Jun 93 min read
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Planning and Development of Employees' Career Growth in Luxury Retail
Career Growth Planning for Luxury Retail Employees - Learn how structured career development boosts employee retention and enhances skills.

Pooja Sharma Kautia
Jan 221 min read
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The Art of Luxury Service: Lessons from Chanel, Hermès, and Louis Vuitton
Explore the exceptional customer service strategies of Chanel, Hermès, and Louis Vuitton and how Luxury Learnings’ training can help you.

Pooja Sharma Kautia
Jan 164 min read
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