top of page
Search


The Story of Icons: Part 2
Discover the emotional, cultural and commercial power of luxury’s most iconic handbags - the Louis Vuitton Speedy, Chanel Flap, Hermès Birkin, Lady Dior and Fendi Baguette. A Luxury Learnings perspective on how icons are created, preserved and taught inside modern luxury retail.

Pooja Sharma Kautia
Dec 11, 20256 min read


The GCC Luxury Market: A Growing Landscape of Opportunity for Brands & Talent
The GCC luxury retail market is entering a new era of high consumer demand, cultural sophistication, and global workforce mobility. Explore trends, growth opportunities, leadership needs, customer experience expectations, and how brands can empower teams through culture-driven luxury training and development in the UAE, Saudi Arabia, Qatar, Kuwait and Bahrain.

Pooja Sharma Kautia
Nov 24, 20253 min read


The 5 Principles of Luxury: How Presence, Care & Intention Transform the Client Experience
Discover the five core principles that define luxury service - presence, intention, awareness, connection, and care. A human-centered guide for luxury retail professionals who want to elevate every client moment.

Pooja Sharma Kautia
Nov 18, 20252 min read


Which Role Are You Growing Into - Part 2: From Specialist to Strategic Leader
Explore how to grow into your next professional role with Luxury Learnings - a Dubai-based learning and leadership consultancy for luxury, retail, and hospitality professionals. Includes free Role Progression Workbook.

Pooja Sharma Kautia
Nov 12, 20253 min read


Becoming the Brand: The Quiet Art of Representation in Luxury Retail
In luxury retail, every gesture represents the brand. Discover how embodying your brand’s values can elevate your presence and performance on the floor.

Pooja Sharma Kautia
Nov 6, 20252 min read


The Art of Observation - How Seeing Differently Shapes Retail Excellence
Discover how observation powers success in luxury retail. Learn why noticing the details — from client gestures to visual cues — transforms sales, leadership, and client experience. Luxury Learnings shares how mastering observation defines tomorrow’s retail leaders.

Pooja Sharma Kautia
Nov 4, 20253 min read


Which Role Are You Growing Into?
Discover how luxury retail professionals grow from associate to manager with confidence. Learn how training, coaching, and emotional intelligence shape leadership.

Pooja Sharma Kautia
Oct 30, 20252 min read


What’s Your Listening Style?
Discover the four listening styles that define success in luxury retail. Learn how to train emotional intelligence, empathy, and trust with Luxury Learnings.

Pooja Sharma Kautia
Oct 27, 20253 min read


The Quiet Leadership of Luxury: How Calm Confidence Shapes Retail Excellence
Discover why the most effective luxury leaders are defined not by authority but by presence, emotional intelligence, and empathy.

Pooja Sharma Kautia
Oct 23, 20253 min read


The Untaught Secret of Retail Success: Why Soft Skills Define Luxury Retail Careers
Soft skills are the hidden foundation of luxury retail excellence. Discover why emotional intelligence, storytelling, and adaptability matter more than product knowledge - and how Luxury Learnings empowers retail professionals to master them.

Pooja Sharma Kautia
Sep 18, 20253 min read


The Future of Retail Talent: Skills Defining 2025 and Beyond
Discover the future of retail talent. Learn the essential skills that defined 2025 - from storytelling to emotional intelligence - and how retail professionals can prepare for what’s next.

Pooja Sharma Kautia
Sep 9, 20252 min read


From Hello to Loyalty: Greeting Techniques that Work
First impressions matter in luxury retail. Learn impactful greeting techniques that turn browsers into loyal clients.

Pooja Sharma Kautia
Aug 7, 20251 min read


The Silent Seller: Body Language in Luxury Retail
Discover how non-verbal communication shapes luxury customer experiences. Learn effective body language tips for retail professionals.

Pooja Sharma Kautia
Aug 7, 20251 min read


Styling Advice = Selling Power
Learn how giving confident styling suggestions creates trust, builds authority, and increases sales in luxury retail environments.

Pooja Sharma Kautia
Jul 17, 20251 min read


Mastering Luxury Introductions — First Impressions That Stick
First impressions matter in luxury sales. Discover greeting techniques and opening lines that create instant client trust.

Pooja Sharma Kautia
Jul 16, 20251 min read


How to Sell Without Selling in High-End Retail
Learn the art of soft selling and building trust in luxury sales. No pressure — just presence and purpose.

Pooja Sharma Kautia
Jul 11, 20251 min read


Luxury Clients Aren’t in a Hurry — Are You?
Discover why slowing down and staying present leads to stronger connections and better results in high-end retail.

Pooja Sharma Kautia
Jul 11, 20251 min read


The Psychology Behind a Yes in Luxury Retail
Explore the key psychological triggers that influence high-end customer decisions and how sales teams can apply them.

Pooja Sharma Kautia
Jul 11, 20251 min read


How to Ask the Right Questions in Luxury Sales
Learn high-impact, respectful sales questions that drive meaningful client conversations and better results in luxury retail.

Pooja Sharma Kautia
Jul 10, 20251 min read


Why Clients Don’t Return — 5 Subtle Sales Mistakes
Discover 5 subtle yet critical mistakes that drive luxury clients away and how to fix them to boost retention in Dubai, India, and beyond.

Pooja Sharma Kautia
Jul 10, 20251 min read
bottom of page



