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Retail Crisis SOP: 5 Steps Every Store Should Have Ready
Learn how to prepare a quick and effective SOP to protect your store, team, and customers during potential threats or crisis situations in luxury retail.

Pooja Sharma Kautia
Jul 11 min read
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The Psychology and Power of Pricing in Luxury Retail: Why It’s Never Just About the Price Tag
Discover how luxury pricing works, real-life examples from top brands, and why luxury retail teams must be trained in the psychology of premium pricing.

Pooja Sharma Kautia
Jun 93 min read
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Inside the Client’s Mind: How Ultra-High-Net-Worth Clients Think About Price
Explore the psychology of affluent clients in luxury retail and how pricing influences their perception, loyalty, and purchasing power.

Pooja Sharma Kautia
May 293 min read
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The ROI of Soft Skills Training: Why Your Sales Team Needs More Than Product Knowledge
Soft skills drive conversions and customer loyalty in luxury retail. Learn why Luxury Learnings focuses on emotional intelligence and client connection.

Pooja Sharma Kautia
May 131 min read
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The Power of Listening: Learning Through the Voices of Others
Discover how listening and learning from experience can elevate your team’s performance. Explore how Luxury Learnings can help.

Pooja Sharma Kautia
Apr 73 min read
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The Year in Luxury: 2024’s Most Memorable Moments
A look back at 2024’s major trends and events in luxury retail. From game-changing innovations to memorable moments, let’s relive the year!

Pooja Sharma Kautia
Dec 27, 20241 min read
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The Importance of Mastering Customer Psychology in Luxury Retail
Learn how understanding customer psychology helps luxury retail teams tailor experiences and increase loyalty.

Pooja Sharma Kautia
Oct 21, 20242 min read
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